Salon Policies

Salon Terms

Thank you for taking the time to read our salon policies, your understanding and co-operation is much appreciated


To cancel or change an appointment, we require 48 hours notice or 50% of the treatment may be charged or your deposit will be lost. Missed appointments may be charged in full. Our Treatment Courses are non-refundable once purchased.


A £10 minimum deposit will be required to secure a booking with any treatments that are 1hr or more. A £20 deposit will be required for every Colonic booking.

Pregnancy Massage

Due to Recent Changes each time you undertake a pregnancy massage we must have your General Practitioner or Midwifes consent prior to treatment.

contra indications

Please be aware that we are not able to cover information on all contra indications on our website. If you are uncertain please contact us prior to making your appointment


Due to the type of relaxation treatments we offer, we are unfortunately unable to accommodate any children or babies in the salon. This has not been an easy decision to make, however, we do need to respect the comments and feedback from other clients.
In the salon reception we have limited seating for our booked clients. During busy periods we would kindly ask our clients to meet friends/family after their treatment. We can highly recommend the Verdo Lounge and Raphael’s coffee shop opposite the salon for friends to experience whilst you enjoy your treatment.


For any of the treatments below a patch test will be required at least 48 hours prior treatment. This still applies if you have had the treatment previously at another salon. We do require a new patch test every 6 months if the treatment has not been completed within that time frame.Due to recent changes, we are no longer able to perform HD or LVL treatments on pregnant ladies or clients that are currently breast feeding. This is due to the hormonal change.With our regular brow & lash tint you will need a new patch test prior to each appointment if you are pregnant and we cannot tint any pregnant lady in her first trimester.A £5.00 deposit will be taken upon completion of patch test and deducted from the total treatment cost on the day.
HD Brows - LVL lashes - Brow Tint - Lash Tint - Environ Cool Peel

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