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What Our Customers Say

11:41 09 Dec 23

Have been coming here for over a year for laser treatments, professional, clean and the staff are lovely. Highly... recommend!read more

Miss Dee

11:02 09 Dec 23

Jyoti Sagoo

14:21 06 Dec 23

Great personalised service, very friendly staff who listen and take on board your concerns and offer solutions tailored... to your needs and budget.read more

Gabrielle Tonks

16:02 05 Dec 23

Yvette is lovely , so professional , so welcoming & puts you at ease she explains the process & is full of knowledge... she knows what she's doing & takes good care of you. I love coming to her for my laser treatments.Always a lovely experience coming here.All the staff are lovely.read more

G&M Coaching

11:03 25 Nov 23

Always amazing treatment from this establishment! The staff are friendly & professional and all treatments have been... amazing!read more

Eliza Szwec

09:26 24 Nov 23

Visiting the clinic for some time now and I’m very happy with the results that I’ve gotten so far. The ladies are so... kind, friendly and supportive.Highly recommendedread more

Satbinder Kaur Bhogal

14:23 23 Nov 23

Great service. Always helpful and honest in terms of skin enhancement x

Gillian Edwards

19:03 22 Nov 23

The whole team at Fiji are amazing!I’ve known Kay for nearly 20 years so trust her implicitly.Yet another amazing... treatment from Beth! My skin is so much more rejuvenated than I ever expected.100% recommend.read more

Ryan Zeb

12:53 21 Nov 23

This place is a joke. Treatments overpriced and do nothing for you. Recycling old posts on instagram with influencers... to get people to their clinic.When you are reading the 5 star reviews like another reviewer here mentioned they offer discounts to get these reviews. Many will be fake.Reply to kay : no I certainly would not like to call you after the shoddy service you provided. You deserve zero stars. Keep getting your bribed 5 star reviews, clients will soon realise and see you for the leech that you are. Enjoy.read more

Jane Timothy

15:18 17 Nov 23

Lucky girl!! Was gifted an LP facelift facial at Fiji Skin. Always warm and friendly welcome. Really nice treatment,... very relaxing, pain free, thoroughly enjoyed my morning.Recommended.Thank you to all at Fijiread more

20:31 16 Nov 23

Great service as always from Beth , friendly and highly professional 5*

Monique D

22:47 13 Nov 23

I really enjoyed the consultation, it really gave me the answers I needed and I’m looking forward to future... appointments.read more

Shaunagh193

16:55 11 Nov 23

Lovely staff and place! Can’t wait to visit again.

Ellie Gallagher

20:00 09 Nov 23

Lovely girls,so friendly and professional. Really enjoy my treatments with fab results. I would definitely recommend.

Cazza Caff

18:18 09 Nov 23

Just had my treatments done by Beth who put me at ease straight away. Beth is so knowledgeble in what she does and... offers great advice. Will be back in 4 weeks for more pampering xread more

Wendy Dearn

09:41 09 Nov 23

I had an excellent experience in the salon. Girls are very knowledgable and helpful. I definately give 5 stars I think... I may have given 2 by accident and this was a mistake. Very sorry to fidji beauty salon.read more

Wendy Dearn

21:03 08 Nov 23

Amy Gill

12:20 04 Nov 23

Friendly ladies

sennah ali

12:01 03 Nov 23

My skin has never looked better since I’ve been going here. Yvette is amazing!

Catherine Pikajaago

16:05 02 Nov 23

Professional friendly staff that have an in-depth knowledge of treatments they provide.Explained the new treatment... Harmony and invited me to open evening for the launch of this new treatment.read more

q B

17:39 01 Nov 23

Very professional, friendly and came up with a tailred skin care plan suited to the individuals needs.

Shaju Edavana

21:52 31 Oct 23

The clinic visit was such a candid experience. The staffs were jovial and kept us unwind. It was a spectacular journey.

cheryl hardy

18:09 31 Oct 23

Lovely friendly service ..explained exact treatment plan I need ..would definitely recommend

Ashok Mahami

15:44 28 Oct 23

Laura Hudson

17:02 26 Oct 23

Suman A

12:40 19 Oct 23

Visited the clinic today for a skin consultation/analysis today after seeing Fiji on Instagram.The ladies were very... welcoming and Yvette was extremely helpful. She listened to my concerns and what my goals were and explains each bit in depth of the pictures they have taken. She spoke through all the relevant treatments and what would be recommended for me. Yvette also showed me the extensive skin care they have available and I had bought the full regime which I am very excited to use.I will definately been booking in for my treatments very soonThanks again!read more

Wendy

12:15 13 Oct 23

I had my first skin consultation with Laura in March. She was very welcoming and extremely knowledgable. I have since... been back for hydrafacials by Beth and Yvette. All ladies at the clinic are extremely nice and you always feel so welcomed there not to mention leaving with lovely skin! My acne and fine lines have improved tremendously and I couldn’t recommend the clinic enough! They’re always looking at new machines and products to give us the best experience and skin! 100% recommend!read more

Annabelle Office

10:18 13 Oct 23

Skin consultation with Yvette was a smooth process :) now waiting for treatments.

claire harrison

19:09 12 Oct 23

Excellent hydra facial very knowledgeable staff. Great skincare advice. Would definitely recommend.

Caroline McElhone

16:32 12 Oct 23

Sally Obrien

12:08 12 Oct 23

Another great hydrafacial and RFM my skin looks glowing. The girls are all so nice and make you feel comfortable.

Sumiya Abbasi

19:00 10 Oct 23

A very friendly clinic.I’ve attended three times so far and can’t fault it in anyway. I had my initial consultation... with Kay who was very knowledgeable, gave a good breakdown of what treatments, products and supplements were required.I’ve had Beth twice now for my treatments and she’s always so welcoming and accommodating. She always makes me feel comfortable, explains every step of the way what she’s doing. She listens to my concerns and goes at my own pace. It’s Always a pleasure to attend the clinic and I look forward to seeing my skin progress and achieving the outcome I want. Highly recommend the clinic to everyone.read more

Giedre Nevedomskyte

18:11 10 Oct 23

I just had the Hydrafacial loved every minute got some great advice for keeping my skin healthy and young. Fantastic... place, very professional and knowledgeable in the service they provide, couldn't recommend enough!read more

Emily

17:05 10 Oct 23

I have been going to Beth at Fiji Skin Clinic for Hydrafacials for just over a year and have seen such a remarkable... improvement in my skin. She always has great recommendations for which products to use and is so knowledgable. I would recommend Fiji to anyone!read more

Prerna Sinha

14:01 08 Oct 23

Excellent service! Thank you. Friendly, professional and knowledgeable!

Nita Kirrin

14:34 05 Oct 23

I had an appointment at Fiji for a consultation, I turned up 15 mins late Which I totally understand is my fault and... take full responsibility for, but when I arrived there, the practitioner(Kay) I had, bombarded me with negativity about how she doesn’t want to deal with me because “I have too many questions” are you for real is it not your responsibility to advise us on anything we don’t understand or not sure about, I found her approach very alarming, instead of saying I was late and let me go, she instead started to interrogate me by sounding cruel and malicious about how she doesn’t want to treat me and suggested me to go else where, this came across as very rude to me, at this point I was feeling very much uncomfortable as I was trying to explain myself but she was not listening I was left stunned by what had happened and I was totally speechless, I sincerely think the practitioner (kay) I was dealing with today is mentally unfit for this role, she needs to see a psychiatrist and also needs to educate herself on client code of conduct , she probably thinks she can walk all over people because she owns the place, let me tell you one thing matriarch I’m a landlord myself I own many properties so belittling and undermining people is not going to get you anywhere but self destruction I would love to show you your place by taking this further if I have to even if I have to go legal. I’m so disappointed I had to deal with Kay, Beth is definitely a better practitioner hands down practitioner!.read more

Jas Mahami

19:44 28 Sep 23

Thanks Beth for a great experience and for making my skin glow

Elisabeth Frances

14:49 25 Sep 23

Rositsa Paunova

12:30 21 Sep 23

Great experience.I was very welcome.The staff were friendly and professional

Alexandra smith

18:06 20 Sep 23

1st time at fiji today, Kay & her staff were really friendly & warming when i arrived, i then Had an amazing... consultation with yvette she went into detail & took her time analysing my skin before my treatment i've now gone onto a package and look forward to coming to fiji monthly.read more

Nicholas Diamond

15:04 16 Sep 23

Friendly and knowledgeable staff, thanks

alice corrall

21:15 01 Sep 23

Victoria Mallett

15:42 29 Aug 23

A very friendly clinic where I was made to feel at ease. Beth was brilliant in explaining all of the different... treatments and recommending which ones would suit me best. Can’t wait to see my skin progress!read more

Judy Matthiae

15:18 29 Aug 23

I had a good beauty session with Beth. She is professional, pleasant and very good at what she does.

Billie Johal

07:38 26 Aug 23

Thank you so much Beth for putting me at ease for an appoint I was nervous about attending all week. Beth went at my... own pace, explained each process and made me feel incredibly comfortable. I highly recommend the Fiji Skin Clinic as each treatment I have had has shown amazing results. Each member of staff is so kind and highly knowledgeable xxxread more

Farzana Kauser

05:01 24 Aug 23

I had laser hair removal done and currently still undertaking further sessions. Just like like go say,staff is amazing... and yvette is brilliant.read more

Adi Singh

17:29 12 Aug 23

Really warm welcome I received today.Kay was totally brilliant!Really pleasant and helpful, took the time to explain... the best procedure for my skin. Gave me useful advice about my skin queries.Felt reassured, explained everything thoroughly.Really grateful, hopefully I receive my desired skin outcome - looking forward to itThanks Fijiread more

Abby Conway

09:19 12 Aug 23

A really good experience. Made me feel completely comfortable from start to finish on my 1st 1-1 and has been on hand... since to contact with any questions after receiving my first skin care package to reduce pigmentation in my face. Really professional and friendly.read more

L K

21:18 10 Jul 23

I've been using Fiji for 5 months now and I have to leave a disappointing but honest review.Firstly, I noticed the... clinic offers a discount for posting Google reviews so please bear this in mind when reading reviews.1st appointment, I was shown detailed skin analysis and advised to use the Obaji kit, peel and moisturiser.1st follow up consultation no improvement in skin analysis and advised this was due to my product application. I was also required to purchase additional products in exchange for the consultation.2nd consultation still no improvement in skin analysis, again due to my apparent poor application even though I was out of the majority of products.I expressed concerns re products potentially not penetrating into skin which were dismissed. The lack of progress which was apparent in skin analysis was also dismissed and instead I was just encouraged to repurchase kit and additional treatments.I liked a couple of the products in particular the exfoliating day cream and night cream, but I was told you HAVE to use the whole range or results will NOT be achieved. I enquired about the cost as I had seen them available online at a significantly lower price...£309 v £371 at Fiji! At this point the 'upbeat tone' disappeared very quickly and the owner cut off my phone call.You will hear a lot about Fiji being a obaji best seller and that in my opinion is down to the sale technique and the discounted Google reviews.To summarise, any concerns I raised about my progress were dismissed in a patronising manner and I was made to feel like I was the problem, not the product. It was quickly used as a sales opportunity to upsell additonal products and services.Sometimes, products don't work for everyone. Sometimes, people dont want to overpay for the same products which are cheaper elsewhere. The instant turn in behaviour just shows she sees you as a cashpoint not a client.Edit:The call from the owner came after I left a review...not before. At this point following your behaviour you have lost my engagement.You should listen to clients concerns and not just push sales. If a client says they don't like the spf because it is very thick and heavy and greasy and leaves a horrible cast, I really don't see how switching it to a tinted one will help! And I am the ONLY person who didn't like the face wash. And I wont be charged for a sample product because Fiji are doing me some kind of favour. THIS is the sales technique I am referring to. Nonetheless, this was a review of Fiji not obaji.If clients don't like products, feed it back to obagi instead of pushing a product in the manner in which you do. There are other spf products on the market with the same protection. I am sure I am not the only one who feels this way. I, as the client am reporting my issues.And to be very clear, consultations are NOT free as you have to purchase products or services or pay a consultation fee. I purchased products at each consultation. The peel was an in store promotion on at the time of my consultation. I don't see how this is even relevant to the issues I raised apart from another sales technique to promote Fiji.The whole response seems like an opportunity to promote Fiji services. You have shared my entire confidential treatment and rx data which is not good practice for a skin clinic.If the online prices were not comparable, you should have said so or suggested you look into it. I don't want a sunhat or sample products pushed on me. Again, not relevant. It was a genuine enquiry on the cost of the kit. But instead you were very rude and cut off my phone call. This is unacceptable for a service industry.read more

Megan Hayward

15:06 07 Jul 23

I’ve been twice with Yvette now for my hydrafacials and she has been excellent. She has explained each step every time... and always made me feel very welcomed and comfortable and talked through my skin care with me. I am looking forward to continuing my monthly appointments for glowing smooth skin :)read more

Nisha p

12:55 17 Jun 23

I had my second full body laser top up today with Yvette. Yvette was very professional and made me feel very... comfortable. Thank you Yvette for doing such a great job, see you later on in the year xread more

Beth

10:07 17 Jun 23

I have been going to Fiji for a month now and I love it there! All the staff are so welcoming and friendly. I have been... seeing Yvette for my Hydrafacials and laser hair removal. She always makes me feel comfortable and is very through in what she does. There is nowhere else I would want to go. Thank you to everyone at Fiji!read more

Arti Patel

11:54 10 Jun 23

This was my first Hydrafacial at Fiji and Yvette was super friendly and calming. The treatment room was very spacious... and comfortable and Yvette explained each step and paid extra attention to my concern areas. I left the clinic with glowing skin and looking forward to booking again!read more

Shirley Francis

18:43 05 Jun 23

Arrived today for my consultation with Beth. Was took through for my face to be photographed so interesting to find out... what's happening below the skin surface. I was fully informed regarding everything through to my treatment. Very happy with the service that I received, looking forward to see the results.read more

Selena Milani

13:49 20 May 23

It’s with much appreciation I write this review for Kay. She was very accommodating and friendly. Listening to my needs... and providing excellent advice / tips. My skin care journey has started today and I will most definitely will be booking in again and staying on top with the help of Fiji Clinic and Kay!read more

14:34 15 May 23

For the past few months I have been having laser hair removal on my face with Fiji Skin Clinic and have been happy with... the service I have received.Although following one of my more recent appointments I was not satisfied with the results of my laser as I had noticed regrowth in areas, where hair had previously started become finer. I had contacted Kay regarding my concerns. Kay had provided me with excellent customer service and had put me at ease. On my next appointment I was looked after by one of their best laser clinicians (Yvette) and my treatment on this occasion I was very pleased with. Yvette was thorough and ensured all areas of my face were covered to ensure I get the best results from my treatment. Alongside this as a gesture of goodwill I did not need to pay for this treatment as Fiji Skin Clinic value customer feedback and take any reviews as an opportunity for learning.The whole experience has been positive and I am incredibly impressed with the customer service I have received. I would highly recommend Fiji Skin Clinic as all the staff take their time to look after all their customers and ensure customers have the best experience. I will definitely be back for more treatments for sure!Thank you 😊read more

Daniela Sadler

17:04 14 Feb 23

Laura made me feel very comfortable with her warm welcome. Very polite and friendly. She is very knowledgeable.... Throughout the session she was attentive and able to advise the best products to help support my skin and focused on my skin goals. Thanks again Laura! Highly recommend!read more

Shenya

18:59 06 Jan 23

The clinic was such a lovely and professional place. I had a great experience for my first time. A lady called Beth did... my initial consultation for lasering and she explained everything to me thoroughly and answered any questions I had. All the forms were sorted for me straight away and the laser experience itself only took about 10 minutes. I would recommend this place if anyone wants to get lasering done as you end up feeling rejuvenated as you leave.read more

hayley thomas

15:59 22 Dec 22

I had my consultation today with Laura. I would just like to say what a lovely lady she is made me feel so at ease so... friendly. The whole clinic is just really nice and the other staff I spoke to were lovely to. Totally recommendread more

Kim

18:52 03 Nov 22

Being a ‘mature’ lady, I was looking for something more than just a facial and so when I saw the advert for Morpheus8,... I was intrigued and went along to the open evening to learn more about this. After a lot of research, I signed up for the treatment and have just had my last treatment of the course today. After 3 sessions, I have now started to see beneficial changes in my skin and now cannot wait until my review in January when I should really be able to see significant benefits of my investment with this relatively new treatment. ( I believe that Fiji is currently the only clinic offering Morpheus8 treatment in Birmingham). The team at the clinic are all extremely professional and knowledgeable and very friendly. I was assigned to Beth for my treatment and sincerely, she has been phenomenal - thank you. It is a bit of a leap of faith as the results with Morpheus8 are not immediate, but I am feeling confident that it was the right choice of treatment for me. I’ll give an update after my review late January!read more

Leo Fran

14:47 03 Nov 22

The staff are friendly and the treatments are amazing. I am a dark skinned Afro Caribbean woman with very course hair... and I must say the results have been fantastic. Will definitely be returning! Thanks ladies 🥰read more

Kylie Young

16:11 14 Sep 22

I had the hydra facial today with Laura and my skin feels amazing. I also had a skin consultation with her and she made... me feel so comfortable and at ease and really listened to what I wanted to achieve and offered great advice. I’m excited for my new skincare journey with Fiji Skin.read more

N N

14:55 08 Sep 22

I had my appointment with the lovely Beth! She listened to all my concerns and made me feel at ease and comfortable... through your the whole process! Really excited to get my treatment started and for many more in the future m.read more

Khawla Taha

15:37 27 Aug 22

The girls at the clinic are absolutely lovely, made me feel really comfortable, shared with me so much information... about the treatment I was having, the Morpheus8. Very caring, understood why I was having the treatment. Overall I highly recommend Fiji clinic in Sutton Coldfield. 10/10 thank youread more

Jasdeep Garcha

21:44 14 Jul 22

I had a booked a hydra facial. Unfortunately due to my own personal circumstances I could not have the hydra facial, I... spoke with Laura and Wallis who offered me a different type of facial both of them were really kind and welcoming. Wallis did the facial for me and she was extremely professional and warm. She explained each process before carrying it out. We also had a good chat whilst she was doing it. My skin is glowing and I feel relaxed after my visit to Fiji Skin Clinic.read more

Dizzy Nae

22:11 07 Jul 22

I was welcomed by a beautiful team of knowledgeable ladies who have inspired me to want to take care of my health.I... was given allot of information and guided with practical changes to start my journey.I have received a good service from the time I made my initial call.The clinic has a special feel to it and you really do feel great when your there.read more

Saffron King

14:09 25 Jun 22

Fiji Skin clinic is absolutely amazing. I struggle with my skin and ever since I have come here for regular treatments,... I can see sincere change and the staff are absolutely beautiful inside and out. I highly recommend Fiji Skin Clinic! Wallis and Beth in particular are amazing as they have personally treated me and they have never judged me regardless of what condition my skin is. Thank you ladies xxxread more

Chelsey Wilkes

21:12 25 May 22

I visited today and had my 10 week environ skin review, Beth was very helpful and friendly, she explained the Best... products to now add into my routine and was very knowledgeable. I had seen Laura for my first initial appointment so it was nice today to see both Laura and Beth happy to see how my skin has improved since my first appointment. All staff are friendly, I have already told many people about this clinic and how they too need to go! Can't wait for my next appointment and for my journey to better skin to continue with you guys xread more

Rachel Mobberley

08:39 18 Apr 22

I went to Fiji skin clinic for a skin consultation with Beth. Beth was extremely knowledgable and we talked in detail... through all my skin concerns. The use of the photographs to show skin issues not visible on the surface was amazing and we talked through the best plan for my skin treatment and that we would have regular consultations to make sure progress was being made. I found it extremely informative and helpful and I felt reassured in my skin treatment choices. Looking forward to seeing the results!read more

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