Fractional Laser Skin Resurfacing

Harmony Ipixel – Laser Resurfacing

In Autumn 2023 we proudly invested in the latest technology from Alma Lasers using the Harmony Ipixel, also known as a fractional laser for laser resurfacing. The Harmony Ipixel is an Erbium YAG 2940nm laser which targets the surface layer of the skin, it’s also known as an ablative laser. An ablative laser means it creates tiny perforations in the surface of the skin which are only a few millimetres deep. The microscopic holes made by the laser begin to heal and more collagen is produced. This increase in collagen remodels the skin improving scars, pore size, texture whilst pigment will also begin to fade.

Laser skin treatments are one of the most advanced treatments to resurface and rejuvenate your skin. The bonus is that it’s suitable for all skin of colour (skin types from Fitzpatrick 1-6!)

Does Laser Resurfacing Work?

We believe that everyone would benefit from one laser skin resurfacing treatment a year to maintain healthy glowing skin. Just one resurfcaing treatment a year would reduce the signs of ageing from the age of 25 years when combined with a quality SPF. Laser resurfacing works on the deeper layers of the skin (Dermis) to dramatically stimulate new skin cell turnover. This means a laser facial treatment deeply exfoliates your skin. After just one treatment your skin is significantly left looking and feeling baby soft. Facial laser treatments also stimulate new collagen & elastin which has a skin tightening effect. Common skin concerns clients wish to improve are as follows: 

  • Congested skin with breakouts
  • Oily skin
  • Acne Scars, surgical scars
  • Skin Tightening
  • Open Pores
  • Fine Lines & Wrinkles
  • Sun damage 
  • Pigmentation
  • Rough Thick Skin 
  • Uneven Skin Tone
  • Skin Tags
  • Keratosis

Checkout all the other Harmony IPL / Laser treatments we offer. Many clients feel spoilt for choice but the great thing is we always strongly recommend you choose a combination of Harmony treatments for optimal results. This is because each one of the lasers treats a slightly different depth and concern. There is a little overlap of skin concerns that they treat at times so there is no need to just pick one treatment for the entire course. You can simply mix n match!

BEFORE 

  • Avoid injectables 4 weeks before treatment
  • Stop all forms of topical Vitamin A such as Retinol & prescription skincare, all acid / granular exfoliators 7 days before treatment
  • If you are using prescription skincare please seek advice from your practitioner as not all products need to be stopped for 7 days

AFTER

  • No Make-up for the rest of the day
  • SPF must be applied in the morning and topped up regularly through the day
  • Reintroduce Vitamin A / Retinol & prescription Vitamin A,  and all acid / granular exfoliators 5 days post treatment
  • If you are using prescription skincare please seek advice from your practitioner to advise how soon you are able to reapply.

At A Glance 

CONTRA INDICATIONS

If you have any underlying health condition and or are taking any medications other than the contraceptive pill please email info@fijiskinclinic.co.uk to seek advice and treatment suitability before booking.

 

WHAT IS Laser Resurfacing

During a facial laser treatment the YAG laser creates tiny microscopic holes in the skin stimulating a healing response and a deep ‘peel like’ effect. The treatment feels hot at the time and for 60 mins after the laser treatment. The skin the sheds all the dead skin over the following days revealing younger looking, smoother skin.

It works on every layer of the skin down to the dermis to stimulate the skin cell turnover, stem excess oil flow in the face, kickstart the collagen and elastin formation, resurface the skin’s surface and rejuvenate the skin’s appearance.

What does it do?

If ageing, open pores, acne scars, breakouts,  acne, or too much time in the sun has left your face with blotches, scars, wrinkles, or lines, laser skin resurfacing may help your skin look younger and healthier. Laser skin resurfacing removes dead skin layer by layer with precision. The new skin cells that form during healing give the skin a tighter, younger looking surface. 

How long does laser resurfacing last?

Results from one laser resurfacing treatment can take up to 12 months to see full results. Whilst skin can feel softer and look brighter after one treatment we always recommend a course for any scarring or larger pores.

How painful is laser resurfacing

Many clients tolerate laser resurfacing really well with out any form of numbing prior to treatment. However we do offer numbing cream before laser treatments on deeper settings. The skin can feel warm and tight for about an hour post treatment. During your patch test you will get to experience the sensation which clients find reassuring. Healing time and sensations all depend on settings used so we can always start off gently for your first treatment if you are nervous.

If you are on prescription skincare, please seek advice from your practitioner to advise how soon you are able to reapply after treatment.

Looking for laser skin resurfacing treatment? Book a consultation with Birmingham’s leading skin clinic. Alternatively you can book a time for our clinic lead, Kay, to call you back for an informal chat.

* Book Consultation  Book Call Back

* Please note: we ask for a £25 deposit when booking an initial consultation. This is fully redeemable against any treatment or products.

Treatments

Explore what's available at Fiji Skin Clinic

Morpheus8

Morpheus8

Dermalux

Dermalux

Laser Hair Removal

Laser Hair Removal

Hydrafacial

Hydrafacial

Facials

Facials

Microneedling

Microneedling

HIFU

HIFU

Body Sculpting & Lipofirm

Body Sculpting & Lipofirm

Chemical Peels

Chemical Peels

Radio Frequency Skin Tightening

Radio Frequency Skin Tightening

Spider Veins, Redness, Red Spots & Rosacea Treatment

Spider Veins, Redness, Red Spots & Rosacea Treatment

IPL Laser Acne Treatment

IPL Laser Acne Treatment

Skin Rejuvenation

Skin Rejuvenation

Hyperpigmentation Treatment

Hyperpigmentation Treatment

Skin Consultation

Skin Consultation

Laser Resurfacing FREQUENTLY ASKED QUESTIONS

How does fractional skin resurfacing work? 

Tiny microscopic holes are made in the skin with the laser which stimulate new baby collagen and elastin to be formed. This has an instant skin tightening effect which helps minimise large pores, reduces acne scars, reduces excess oil production, smoothes skin, reduces breakouts and acne, exfoliates skin, smoothes skin whilst reducing fine lines & wrinkles.

Am I suitable for Laser treatment?

Treatment is suitable for most people and highly recommended for individuals wanting a brighter, more even skin tone, smoother skin texture with improved skin elasticity, a reduction of wrinkles, reduced pore size and improvement to scars (including acne scars) and stretch marks.

How long does laser resurfacing last on your face? 

On average, clients can expect laser skin resurfacing results to last anywhere from 2-5 years from having their treatment. It takes 12 months to see full results from each treatment.

Which laser resurfacing is best? 

At Fiji Skin Clinic we only invest in medical and surgical facial treatment equipment to ensure our treatments deliver results. We use the Lynton Lumina which is currently used in the NHS today.

Is Laser resurfacing better than FILLERS & Injectables

Laser resurfacing will definitely reduce fine lines & wrinkles as it stimulates new collagen & elastin. Fractional Laser Resurfacing will also tighten the skin, improve the texture of the skin and reducing open pores whilst deeply exfoliating the skin which injectables will not.

How many people do you see who invest in injectables but have dull, congested or lack lustre skin? The only thing that Laser resurfacing won’t do is relax the muscles. The combination of muscle relaxing injectables & Laser Resurfacing is also an option with no contraindications.  We always advise waiting 4 weeks after injectables before having any laser treatment. 

What are the cons of laser resurfacing? 

There are very few cons about laser resurfacing other than the down time which is dependant on settings, the results are so worth it though (Down time can be from 2 – 7 days). With a thorough consultation there is a very low risk to Post inflammatory Pigmentation even on skin of colour. We perform a small patch on the area to assess how each clients skin responds. If pigmentation was to form it would only be temporary and it would be observed after the initial patch test. Laser resurfacing is suitable for all skin of colour, we have specific treatment settings to safely treat darker skin tones. If you are nervous about your first Laser Facial Treatment we can simply use gentle settings. There is also minimal risk to bacterial infections as the skin is not broken as with micro needling. If a client has a history of cold sores we would always advise a course of anti viral medications to give peace of mind and reduce any risk of a break out.

HOW OFTEN SHOULD I HAVE Laser Resurfacing done?

The length of time between your laser resurfacing treatments will depend on our recommendations, your skin type, and other factors. In general, the skin needs about four weeks between laser treatments to recover and be ready for the next session

IS IT PERMANENT

There are no treatments out there that is a permanent solution as we can’t stop the ageing process. After a course of laser resurfacing we always recommend regular annual top up treatments. Many people do notice immediate results on their skin which continue to improve over the next 12 months.

Is laser resurfacing worth it?

Hell yes!! Laser resurfacing is a gold standard advanced treatment and we have a medical NHS laser so it simply doesn’t get any better! It significantly decreases the appearance of fine lines, breakouts and open pores on the face. It can also treat loss of skin tone and improve the texture if you have scars, acne scars or sun damage. You would never consider microdermabrasion or derma-planing again as one laser resurfacing treatment is the equivalent to dozens of microdermabrasion or derma-planing.

How painful is laser resurfacing on face? 

Laser Resurfacing is very tolerable and no numbing cream is required. We perform a patch test so that clients can experience the sensation and the skin warmth after treatment only last for about an hour. Your skin can feel tight and hot like it would if you had been to the beach on a very sunny day.

What does your skin look like after laser resurfacing?

Skin will be more red for the day of the treatment and then as your skin heals it will have a more bronzed look. The great thing about the patch test is that we do a number of patch tests at different settings so that you can gauge the down time and decide on which settings you would like.

How many times laser resurfacing treatments are needed? 

It simply depends on the concern. For prevention one treatment every year is optimal however generally we recommend 1-3 treatments for a specific skin concern. For more severe acne scars or surgical scars it may be 3-6 treatments. Each treatment is 4 weeks apart.

WHICH IS BETTER CHEMICAL PEEL OR LASER RESURFACING?

Chemical peels do reduce fine lines, open pores and rough skin. Lasers tackle more noticeable skin conditions such as texture and skin tightening, and deeper lines and wrinkles, as well as all the peel benefits. We recommend one Laser Resurfacing treatment once a year to deeply exfoliate and maintain healthy glowing skin.

WHAT IS A BETTER TREATMENT LASER RESURFACING OR MICRODERMABRASION?

Without a shadow of a doubt, Fraction Laser Resurfacing, it works on a much deeper level and has so many more benefits besides exfoliating the top layer of the skin. Microdermabrasion is an outdated, old fashioned dinosaur in the world of aesthetics and cannot compete with the results of a Fractional Laser Resurfacing treatment. Once you have had a Fractional Facial, you will never enquire about a microdermabrasion again and you will never need to.

Is laser resurfacing painful?

Comfort level depends on the settings we are using and the client’s tolerance for pain. All warmth and erythema tends to disappear within 60 mins of treatment and skin has a wind burn feel that will remain for 24-48 hours depending on the settings used. Clients compare the sensation felt during laser treatments to a rubber band snapping against their skin. It does feel warm and it the heat can feel uncomfortable. It’s definitely not any sensation that is long lasting or that cannot be soothed with a cool compress, and the results are so worth it, you’ll never spend money on a microdermabrasion again!

What is a better treatment Laser Resurfacing or Microdermabrasion?

Without a shadow of a doubt, Fraction Laser Resurfacing, it works on a much deeper level and has so many more benefits besides exfoliating the top layer of the skin. Microdermabrasion is an outdated, old fashioned dinosaur in the world of aesthetics and cannot compete with the results of a Fractional Laser Resurfacing treatment. Once you have had a Fractional Facial, you will never enquire about a microdermabrasion or derma planing again and you will never need to.

Laser resurfacing and Sun Exposure, what’s the wait time?

As with any resurfacing treatment, Laser based treatment or deep exfoliation treatment, your skin will be sensitive to light exposure. It is extremely important you are careful with your skin for a minimum of 6 weeks after your treatment. Throughout the whole year we advise that you wear SPF any way as gold standard to reduce the signs of ageing. We advise that you stay out of direct sunlight for a minimum of 4 weeks, and if going into the sunshine, try to wear a hat that shades your face, spf 50 and sunglasses to protect your skin. Remember, any laser based treatment or exfoliating treatment will cause light sensitivity and risk of burning if the skin is exposed to direct sunlight.

Is lASER rESURFacing better than C02 Laser?

Laser resurfacing works by creating microscopic holes in the skin which stimulates collagen and elastin, as well as encouraging new skin. This doesn’t damage the top layer of the skin meaning short healing time, comfort throughout treatment and minimal risks. Whereas C02 lasers vaporise the top layer of the skin, meaning much longer healing (as long as 2 weeks, sometimes longer in some cases!), higher discomfort and high risks.


Looking for laser skin resurfacing treatment? Book a consultation with Birmingham’s leading skin clinic. Alternatively you can book a time for our clinic lead, Kay, to call you back for an informal chat.

* Book Consultation  Book Call Back

* Please note: we ask for a £25 deposit when booking an initial consultation. This is fully redeemable against any treatment or products.

Skin Resurfacing Latest News & Advice

Read the latest news on laser resurfacing treatments at our Birmingham clinic

23rd Sep 2023

12 Reasons For A Skin Consultation / Skin Review Every 3 Months

  To view your Before & After Photos using the Observ 520x and see your progress.  We look at our skin every day so it can be difficult to notice early skin improvements. The... read more

28th Apr 2023

Danielle Lloyd’s Morpheus8 Treatment – Before & After

Why Danielle Lloyd Chose Morpheus8 Danielle Lloyd is a mother of five and is regularly in the public eye. As a busy working mum Danielle has very little time for herself. She doesn’t have... read more

31st Aug 2022

What is Laser Resurfacing?

Why Have body Laser Resurfacing? Our medical Laser for Laser Resurfacing is one of the most advanced treatments available that resurfaces your entire skin improving overall tone and texture. Our Laser is the Lynton... read more

What Our Customers Say

Hera Shaikh
Hera Shaikh
11:41 09 Dec 23
Have been coming here for over a year for laser treatments, professional, clean and the staff are lovely. Highly... recommend!read more
Miss Dee
Miss Dee
11:02 09 Dec 23
Jyoti Sagoo
Jyoti Sagoo
14:21 06 Dec 23
Great personalised service, very friendly staff who listen and take on board your concerns and offer solutions tailored... to your needs and budget.read more
Gabrielle Tonks
Gabrielle Tonks
16:02 05 Dec 23
Yvette is lovely , so professional , so welcoming & puts you at ease she explains the process & is full of knowledge... she knows what she's doing & takes good care of you. I love coming to her for my laser treatments.Always a lovely experience coming here.All the staff are lovely.read more
G&M Coaching
G&M Coaching
11:03 25 Nov 23
Always amazing treatment from this establishment! The staff are friendly & professional and all treatments have been... amazing!read more
Eliza Szwec
Eliza Szwec
09:26 24 Nov 23
Visiting the clinic for some time now and I’m very happy with the results that I’ve gotten so far. The ladies are so... kind, friendly and supportive.Highly recommendedread more
Satbinder Kaur Bhogal
Satbinder Kaur Bhogal
14:23 23 Nov 23
Great service. Always helpful and honest in terms of skin enhancement x
Gillian Edwards
Gillian Edwards
19:03 22 Nov 23
The whole team at Fiji are amazing!I’ve known Kay for nearly 20 years so trust her implicitly.Yet another amazing... treatment from Beth! My skin is so much more rejuvenated than I ever expected.100% recommend.read more
Ryan Zeb
Ryan Zeb
12:53 21 Nov 23
This place is a joke. Treatments overpriced and do nothing for you. Recycling old posts on instagram with influencers... to get people to their clinic.When you are reading the 5 star reviews like another reviewer here mentioned they offer discounts to get these reviews. Many will be fake.Reply to kay : no I certainly would not like to call you after the shoddy service you provided. You deserve zero stars. Keep getting your bribed 5 star reviews, clients will soon realise and see you for the leech that you are. Enjoy.read more
Jane Timothy
Jane Timothy
15:18 17 Nov 23
Lucky girl!! Was gifted an LP facelift facial at Fiji Skin. Always warm and friendly welcome. Really nice treatment,... very relaxing, pain free, thoroughly enjoyed my morning.Recommended.Thank you to all at Fijiread more
CH
CH
20:31 16 Nov 23
Great service as always from Beth , friendly and highly professional 5*
Monique D
Monique D
22:47 13 Nov 23
I really enjoyed the consultation, it really gave me the answers I needed and I’m looking forward to future... appointments.read more
Shaunagh193
Shaunagh193
16:55 11 Nov 23
Lovely staff and place! Can’t wait to visit again.
Ellie Gallagher
Ellie Gallagher
20:00 09 Nov 23
Lovely girls,so friendly and professional. Really enjoy my treatments with fab results. I would definitely recommend.
Cazza Caff
Cazza Caff
18:18 09 Nov 23
Just had my treatments done by Beth who put me at ease straight away. Beth is so knowledgeble in what she does and... offers great advice. Will be back in 4 weeks for more pampering xread more
Wendy Dearn
Wendy Dearn
09:41 09 Nov 23
I had an excellent experience in the salon. Girls are very knowledgable and helpful. I definately give 5 stars I think... I may have given 2 by accident and this was a mistake. Very sorry to fidji beauty salon.read more
Wendy Dearn
Wendy Dearn
21:03 08 Nov 23
Amy Gill
Amy Gill
12:20 04 Nov 23
Friendly ladies
sennah ali
sennah ali
12:01 03 Nov 23
My skin has never looked better since I’ve been going here. Yvette is amazing!
Catherine Pikajaago
Catherine Pikajaago
16:05 02 Nov 23
Professional friendly staff that have an in-depth knowledge of treatments they provide.Explained the new treatment... Harmony and invited me to open evening for the launch of this new treatment.read more
q B
q B
17:39 01 Nov 23
Very professional, friendly and came up with a tailred skin care plan suited to the individuals needs.
Shaju Edavana
Shaju Edavana
21:52 31 Oct 23
The clinic visit was such a candid experience. The staffs were jovial and kept us unwind. It was a spectacular journey.
cheryl hardy
cheryl hardy
18:09 31 Oct 23
Lovely friendly service ..explained exact treatment plan I need ..would definitely recommend
Ashok Mahami
Ashok Mahami
15:44 28 Oct 23
Laura Hudson
Laura Hudson
17:02 26 Oct 23
Suman A
Suman A
12:40 19 Oct 23
Visited the clinic today for a skin consultation/analysis today after seeing Fiji on Instagram.The ladies were very... welcoming and Yvette was extremely helpful. She listened to my concerns and what my goals were and explains each bit in depth of the pictures they have taken. She spoke through all the relevant treatments and what would be recommended for me. Yvette also showed me the extensive skin care they have available and I had bought the full regime which I am very excited to use.I will definately been booking in for my treatments very soonThanks again!read more
Wendy
Wendy
12:15 13 Oct 23
I had my first skin consultation with Laura in March. She was very welcoming and extremely knowledgable. I have since... been back for hydrafacials by Beth and Yvette. All ladies at the clinic are extremely nice and you always feel so welcomed there not to mention leaving with lovely skin! My acne and fine lines have improved tremendously and I couldn’t recommend the clinic enough! They’re always looking at new machines and products to give us the best experience and skin! 100% recommend!read more
Annabelle Office
Annabelle Office
10:18 13 Oct 23
Skin consultation with Yvette was a smooth process :) now waiting for treatments.
claire harrison
claire harrison
19:09 12 Oct 23
Excellent hydra facial very knowledgeable staff. Great skincare advice. Would definitely recommend.
Caroline McElhone
Caroline McElhone
16:32 12 Oct 23
Sally Obrien
Sally Obrien
12:08 12 Oct 23
Another great hydrafacial and RFM my skin looks glowing. The girls are all so nice and make you feel comfortable.
Sumiya Abbasi
Sumiya Abbasi
19:00 10 Oct 23
A very friendly clinic.I’ve attended three times so far and can’t fault it in anyway. I had my initial consultation... with Kay who was very knowledgeable, gave a good breakdown of what treatments, products and supplements were required.I’ve had Beth twice now for my treatments and she’s always so welcoming and accommodating. She always makes me feel comfortable, explains every step of the way what she’s doing. She listens to my concerns and goes at my own pace. It’s Always a pleasure to attend the clinic and I look forward to seeing my skin progress and achieving the outcome I want. Highly recommend the clinic to everyone.read more
Giedre Nevedomskyte
Giedre Nevedomskyte
18:11 10 Oct 23
I just had the Hydrafacial loved every minute got some great advice for keeping my skin healthy and young. Fantastic... place, very professional and knowledgeable in the service they provide, couldn't recommend enough!read more
Emily
Emily
17:05 10 Oct 23
I have been going to Beth at Fiji Skin Clinic for Hydrafacials for just over a year and have seen such a remarkable... improvement in my skin. She always has great recommendations for which products to use and is so knowledgable. I would recommend Fiji to anyone!read more
Prerna Sinha
Prerna Sinha
14:01 08 Oct 23
Excellent service! Thank you. Friendly, professional and knowledgeable!
Nita Kirrin
Nita Kirrin
14:34 05 Oct 23
I had an appointment at Fiji for a consultation, I turned up 15 mins late Which I totally understand is my fault and... take full responsibility for, but when I arrived there, the practitioner(Kay) I had, bombarded me with negativity about how she doesn’t want to deal with me because “I have too many questions” are you for real is it not your responsibility to advise us on anything we don’t understand or not sure about, I found her approach very alarming, instead of saying I was late and let me go, she instead started to interrogate me by sounding cruel and malicious about how she doesn’t want to treat me and suggested me to go else where, this came across as very rude to me, at this point I was feeling very much uncomfortable as I was trying to explain myself but she was not listening I was left stunned by what had happened and I was totally speechless, I sincerely think the practitioner (kay) I was dealing with today is mentally unfit for this role, she needs to see a psychiatrist and also needs to educate herself on client code of conduct , she probably thinks she can walk all over people because she owns the place, let me tell you one thing matriarch I’m a landlord myself I own many properties so belittling and undermining people is not going to get you anywhere but self destruction I would love to show you your place by taking this further if I have to even if I have to go legal. I’m so disappointed I had to deal with Kay, Beth is definitely a better practitioner hands down practitioner!.read more
Jas Mahami
Jas Mahami
19:44 28 Sep 23
Thanks Beth for a great experience and for making my skin glow
Elisabeth Frances
Elisabeth Frances
14:49 25 Sep 23
Rositsa Paunova
Rositsa Paunova
12:30 21 Sep 23
Great experience.I was very welcome.The staff were friendly and professional
Alexandra smith
Alexandra smith
18:06 20 Sep 23
1st time at fiji today, Kay & her staff were really friendly & warming when i arrived, i then Had an amazing... consultation with yvette she went into detail & took her time analysing my skin before my treatment i've now gone onto a package and look forward to coming to fiji monthly.read more
Nicholas Diamond
Nicholas Diamond
15:04 16 Sep 23
Friendly and knowledgeable staff, thanks
alice corrall
alice corrall
21:15 01 Sep 23
Victoria Mallett
Victoria Mallett
15:42 29 Aug 23
A very friendly clinic where I was made to feel at ease. Beth was brilliant in explaining all of the different... treatments and recommending which ones would suit me best. Can’t wait to see my skin progress!read more
Judy Matthiae
Judy Matthiae
15:18 29 Aug 23
I had a good beauty session with Beth. She is professional, pleasant and very good at what she does.
Billie Johal
Billie Johal
07:38 26 Aug 23
Thank you so much Beth for putting me at ease for an appoint I was nervous about attending all week. Beth went at my... own pace, explained each process and made me feel incredibly comfortable. I highly recommend the Fiji Skin Clinic as each treatment I have had has shown amazing results. Each member of staff is so kind and highly knowledgeable xxxread more
Farzana Kauser
Farzana Kauser
05:01 24 Aug 23
I had laser hair removal done and currently still undertaking further sessions. Just like like go say,staff is amazing... and yvette is brilliant.read more
Adi Singh
Adi Singh
17:29 12 Aug 23
Really warm welcome I received today.Kay was totally brilliant!Really pleasant and helpful, took the time to explain... the best procedure for my skin. Gave me useful advice about my skin queries.Felt reassured, explained everything thoroughly.Really grateful, hopefully I receive my desired skin outcome - looking forward to itThanks Fijiread more
Abby Conway
Abby Conway
09:19 12 Aug 23
A really good experience. Made me feel completely comfortable from start to finish on my 1st 1-1 and has been on hand... since to contact with any questions after receiving my first skin care package to reduce pigmentation in my face. Really professional and friendly.read more
L K
L K
21:18 10 Jul 23
I've been using Fiji for 5 months now and I have to leave a disappointing but honest review.Firstly, I noticed the... clinic offers a discount for posting Google reviews so please bear this in mind when reading reviews.1st appointment, I was shown detailed skin analysis and advised to use the Obaji kit, peel and moisturiser.1st follow up consultation no improvement in skin analysis and advised this was due to my product application. I was also required to purchase additional products in exchange for the consultation.2nd consultation still no improvement in skin analysis, again due to my apparent poor application even though I was out of the majority of products.I expressed concerns re products potentially not penetrating into skin which were dismissed. The lack of progress which was apparent in skin analysis was also dismissed and instead I was just encouraged to repurchase kit and additional treatments.I liked a couple of the products in particular the exfoliating day cream and night cream, but I was told you HAVE to use the whole range or results will NOT be achieved. I enquired about the cost as I had seen them available online at a significantly lower price...£309 v £371 at Fiji! At this point the 'upbeat tone' disappeared very quickly and the owner cut off my phone call.You will hear a lot about Fiji being a obaji best seller and that in my opinion is down to the sale technique and the discounted Google reviews.To summarise, any concerns I raised about my progress were dismissed in a patronising manner and I was made to feel like I was the problem, not the product. It was quickly used as a sales opportunity to upsell additonal products and services.Sometimes, products don't work for everyone. Sometimes, people dont want to overpay for the same products which are cheaper elsewhere. The instant turn in behaviour just shows she sees you as a cashpoint not a client.Edit:The call from the owner came after I left a review...not before. At this point following your behaviour you have lost my engagement.You should listen to clients concerns and not just push sales. If a client says they don't like the spf because it is very thick and heavy and greasy and leaves a horrible cast, I really don't see how switching it to a tinted one will help! And I am the ONLY person who didn't like the face wash. And I wont be charged for a sample product because Fiji are doing me some kind of favour. THIS is the sales technique I am referring to. Nonetheless, this was a review of Fiji not obaji.If clients don't like products, feed it back to obagi instead of pushing a product in the manner in which you do. There are other spf products on the market with the same protection. I am sure I am not the only one who feels this way. I, as the client am reporting my issues.And to be very clear, consultations are NOT free as you have to purchase products or services or pay a consultation fee. I purchased products at each consultation. The peel was an in store promotion on at the time of my consultation. I don't see how this is even relevant to the issues I raised apart from another sales technique to promote Fiji.The whole response seems like an opportunity to promote Fiji services. You have shared my entire confidential treatment and rx data which is not good practice for a skin clinic.If the online prices were not comparable, you should have said so or suggested you look into it. I don't want a sunhat or sample products pushed on me. Again, not relevant. It was a genuine enquiry on the cost of the kit. But instead you were very rude and cut off my phone call. This is unacceptable for a service industry.read more
Megan Hayward
Megan Hayward
15:06 07 Jul 23
I’ve been twice with Yvette now for my hydrafacials and she has been excellent. She has explained each step every time... and always made me feel very welcomed and comfortable and talked through my skin care with me. I am looking forward to continuing my monthly appointments for glowing smooth skin :)read more
Nisha p
Nisha p
12:55 17 Jun 23
I had my second full body laser top up today with Yvette. Yvette was very professional and made me feel very... comfortable. Thank you Yvette for doing such a great job, see you later on in the year xread more
Beth
Beth
10:07 17 Jun 23
I have been going to Fiji for a month now and I love it there! All the staff are so welcoming and friendly. I have been... seeing Yvette for my Hydrafacials and laser hair removal. She always makes me feel comfortable and is very through in what she does. There is nowhere else I would want to go. Thank you to everyone at Fiji!read more
Arti Patel
Arti Patel
11:54 10 Jun 23
This was my first Hydrafacial at Fiji and Yvette was super friendly and calming. The treatment room was very spacious... and comfortable and Yvette explained each step and paid extra attention to my concern areas. I left the clinic with glowing skin and looking forward to booking again!read more
Shirley Francis
Shirley Francis
18:43 05 Jun 23
Arrived today for my consultation with Beth. Was took through for my face to be photographed so interesting to find out... what's happening below the skin surface. I was fully informed regarding everything through to my treatment. Very happy with the service that I received, looking forward to see the results.read more
Selena Milani
Selena Milani
13:49 20 May 23
It’s with much appreciation I write this review for Kay. She was very accommodating and friendly. Listening to my needs... and providing excellent advice / tips. My skin care journey has started today and I will most definitely will be booking in again and staying on top with the help of Fiji Clinic and Kay!read more
Rk
Rk
14:34 15 May 23
For the past few months I have been having laser hair removal on my face with Fiji Skin Clinic and have been happy with... the service I have received.Although following one of my more recent appointments I was not satisfied with the results of my laser as I had noticed regrowth in areas, where hair had previously started become finer. I had contacted Kay regarding my concerns. Kay had provided me with excellent customer service and had put me at ease. On my next appointment I was looked after by one of their best laser clinicians (Yvette) and my treatment on this occasion I was very pleased with. Yvette was thorough and ensured all areas of my face were covered to ensure I get the best results from my treatment. Alongside this as a gesture of goodwill I did not need to pay for this treatment as Fiji Skin Clinic value customer feedback and take any reviews as an opportunity for learning.The whole experience has been positive and I am incredibly impressed with the customer service I have received. I would highly recommend Fiji Skin Clinic as all the staff take their time to look after all their customers and ensure customers have the best experience. I will definitely be back for more treatments for sure!Thank you 😊read more
Daniela Sadler
Daniela Sadler
17:04 14 Feb 23
Laura made me feel very comfortable with her warm welcome. Very polite and friendly. She is very knowledgeable.... Throughout the session she was attentive and able to advise the best products to help support my skin and focused on my skin goals. Thanks again Laura! Highly recommend!read more
Shenya
Shenya
18:59 06 Jan 23
The clinic was such a lovely and professional place. I had a great experience for my first time. A lady called Beth did... my initial consultation for lasering and she explained everything to me thoroughly and answered any questions I had. All the forms were sorted for me straight away and the laser experience itself only took about 10 minutes. I would recommend this place if anyone wants to get lasering done as you end up feeling rejuvenated as you leave.read more
hayley thomas
hayley thomas
15:59 22 Dec 22
I had my consultation today with Laura. I would just like to say what a lovely lady she is made me feel so at ease so... friendly. The whole clinic is just really nice and the other staff I spoke to were lovely to. Totally recommendread more
Kim
Kim
18:52 03 Nov 22
Being a ‘mature’ lady, I was looking for something more than just a facial and so when I saw the advert for Morpheus8,... I was intrigued and went along to the open evening to learn more about this. After a lot of research, I signed up for the treatment and have just had my last treatment of the course today. After 3 sessions, I have now started to see beneficial changes in my skin and now cannot wait until my review in January when I should really be able to see significant benefits of my investment with this relatively new treatment. ( I believe that Fiji is currently the only clinic offering Morpheus8 treatment in Birmingham). The team at the clinic are all extremely professional and knowledgeable and very friendly. I was assigned to Beth for my treatment and sincerely, she has been phenomenal - thank you. It is a bit of a leap of faith as the results with Morpheus8 are not immediate, but I am feeling confident that it was the right choice of treatment for me. I’ll give an update after my review late January!read more
Leo Fran
Leo Fran
14:47 03 Nov 22
The staff are friendly and the treatments are amazing. I am a dark skinned Afro Caribbean woman with very course hair... and I must say the results have been fantastic. Will definitely be returning! Thanks ladies 🥰read more
Kylie Young
Kylie Young
16:11 14 Sep 22
I had the hydra facial today with Laura and my skin feels amazing. I also had a skin consultation with her and she made... me feel so comfortable and at ease and really listened to what I wanted to achieve and offered great advice. I’m excited for my new skincare journey with Fiji Skin.read more
N N
N N
14:55 08 Sep 22
I had my appointment with the lovely Beth! She listened to all my concerns and made me feel at ease and comfortable... through your the whole process! Really excited to get my treatment started and for many more in the future m.read more
Khawla Taha
Khawla Taha
15:37 27 Aug 22
The girls at the clinic are absolutely lovely, made me feel really comfortable, shared with me so much information... about the treatment I was having, the Morpheus8. Very caring, understood why I was having the treatment. Overall I highly recommend Fiji clinic in Sutton Coldfield. 10/10 thank youread more
Jasdeep Garcha
Jasdeep Garcha
21:44 14 Jul 22
I had a booked a hydra facial. Unfortunately due to my own personal circumstances I could not have the hydra facial, I... spoke with Laura and Wallis who offered me a different type of facial both of them were really kind and welcoming. Wallis did the facial for me and she was extremely professional and warm. She explained each process before carrying it out. We also had a good chat whilst she was doing it. My skin is glowing and I feel relaxed after my visit to Fiji Skin Clinic.read more
Dizzy Nae
Dizzy Nae
22:11 07 Jul 22
I was welcomed by a beautiful team of knowledgeable ladies who have inspired me to want to take care of my health.I... was given allot of information and guided with practical changes to start my journey.I have received a good service from the time I made my initial call.The clinic has a special feel to it and you really do feel great when your there.read more
Saffron King
Saffron King
14:09 25 Jun 22
Fiji Skin clinic is absolutely amazing. I struggle with my skin and ever since I have come here for regular treatments,... I can see sincere change and the staff are absolutely beautiful inside and out. I highly recommend Fiji Skin Clinic! Wallis and Beth in particular are amazing as they have personally treated me and they have never judged me regardless of what condition my skin is. Thank you ladies xxxread more
Chelsey Wilkes
Chelsey Wilkes
21:12 25 May 22
I visited today and had my 10 week environ skin review, Beth was very helpful and friendly, she explained the Best... products to now add into my routine and was very knowledgeable. I had seen Laura for my first initial appointment so it was nice today to see both Laura and Beth happy to see how my skin has improved since my first appointment. All staff are friendly, I have already told many people about this clinic and how they too need to go! Can't wait for my next appointment and for my journey to better skin to continue with you guys xread more
Rachel Mobberley
Rachel Mobberley
08:39 18 Apr 22
I went to Fiji skin clinic for a skin consultation with Beth. Beth was extremely knowledgable and we talked in detail... through all my skin concerns. The use of the photographs to show skin issues not visible on the surface was amazing and we talked through the best plan for my skin treatment and that we would have regular consultations to make sure progress was being made. I found it extremely informative and helpful and I felt reassured in my skin treatment choices. Looking forward to seeing the results!read more
Next Reviews
js_loader
The Laser Clinic

Take the next step towards feeling amazing.
Book a free chat with one of our practitioners now.

Book Call Now
NHS Approved EquipmentApproved Equipment

147 Sutton Rd,
Wylde Green,
Sutton Coldfield,
Birmingham,
B23 5TN

Tel:  0121 350 8482Tel:  07794 168 651Tel:  07794 168 651 (Out of Hours)

Booking Enquiry

Booking Enquiry

If you would like to enquire about booking here at Fiji Skin Clinic then complete the form here and we will get in touch with you to make the final booking arrangements.

Contact Us

Contact Us

We would like to hear from you. Please send us a message by filling out the form below and we will get back with you shortly.

Book a Call Back

Book a Call Back

We would like to hear from you. Please send us a message by filling out the form below and we will get back with you shortly.

Book Consultation

Book Consultation

We would like to hear from you. Please send us a message by filling out the form below and we will get back with you shortly.